Managing clients

Switching clients

A partner workspace can hold active links to many client brands at once, and every delegated action is scoped to exactly one client — work never bleeds between workspaces. Your client list shows each brand relationship and its state (invited, active, or ended). Pick a client to work in their context: review their submission queue, attach creators from your roster to their programs, and draft programs, products, or paid campaigns for their approval.

Your creator roster

Partners maintain their own roster of represented creators. Adding a creator credits the agency as that creator's source when no earlier source exists — first touch wins across creator and agency referrals. Source attribution is ongoing and remains attached even if the creator later leaves the roster. Each invite also states whether the creator may appear in Discover; the creator sees that term before accepting.

Partner earnings

Partners get paid through their own Stripe connected account for two independent roles. Sourcing a creator earns 5% of that creator's gross earnings, deducted from creator earnings on an ongoing basis. Managing a campaign earns 2% of verified campaign spend, added to the brand charge. A media-buying agency can manage campaigns without maintaining a creator roster; an agency can also do both.

Non-partner brand workspaces can still invite and manage creators. That standard brand flow does not create an agency commission unless a separate agency source or campaign-management assignment exists.

Partner payouts and Finance are separate. Payouts is the partner Stripe connected account where Lucra sends sourcing and campaign-management commissions. Finance is the workspace payment method Lucra charges when that partner workspace pays for its own usage or a separate commercial arrangement.

When a partner switches into a managed client from the sidebar workspace picker, that context is for operational work. Managed-client access does not expose the client brand's Finance page by default; direct brand Owners/Admins manage brand billing.

Partner commissions require a verified Stripe payout account. Client-owned ad spend creates the management commission only when the campaign is explicitly assigned to that agency; merely having client access or sourcing a creator is not enough.