Finance & payouts

Setting up billing

There's no wallet to pre-fund. You save a card through Stripe, and Lucra bills usage as it settles. Paid-ad spend bills the creator share plus Lucra's 2% of verified spend and, when applicable, the agency's 2% of verified spend. Approved-submission fees, organic payouts, and fixed event bounties pass the stated creator compensation through without a Lucra platform fee.

Add a payment method from Finance → Add Method (a secure Stripe setup flow). Once a method is active, Open Portal takes you to the Stripe billing portal to manage cards and view invoices.

Reading the ledger

Finance rolls up four metrics — Usage Billing, Creator Payouts, Pending Updates, and Payment Issues — above a full transaction ledger. Rows cover ad-spend settlements, platform fees, creator earnings, approved-submission fees, organic content settlements, transfers, and reversals. Statuses run Reconciling (pending), Settled, Paid Out, Failed, and Voided, and you can filter by status, counterparty, type, and amount direction.

Payment issues and review

Failed payments, refunds, and disputes surface as needing review. Open the event, check the underlying state, add an optional review note, and Mark Reviewed — the review is an audit trail and doesn't move money.

Creator payout readiness

Creators set up their own Stripe payout accounts. Their account status (not started, pending verification, action required, connected, or verification failed) determines whether their available earnings can be included in a payout batch — creators without a connected account accrue earnings until they finish setup.